Sanyo PID-42NE1 Operations Instructions Page 43

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Troubleshooting
Beforeyoucallforservice,determinethesymptomsandmakeafewsimplechecksasshownbelow.
Symptoms
Checks
Picture Sound
Interference NoisySound
ElectricalAppliances
Cars/Motorcycles
Fluorescentlight
NormalPicture NoSound
Volume
(Checkwhetherthemutefunctionhasbeenactivatedontheremotecontrol.)
NoPicture NoSound
NotpluggedintoACoutlet
Notswitchedon
PictureandBrightness/Volumesetting
(Checkbypressingthepowerswitchorstand-bybuttonontheremotecontrol.)
NoPicture NormalSound
Ifasignalwithanon-applicablecoloursystemformat,orfrequencyisinput,only
the input terminal indication is displayed.
NoColour NormalSound
Colourcontrolssetatminimumlevel
(seepage24,25)
Coloursystem(seepage38)
Noremotecontroloperationscanbeperformed. Checkwhetherthebatterieshavedischargedcompletelyand,iftheyhavenot,
whethertheywereinsertedproperly.
Checkwhethertheremotecontrolsensorisexposedtoanoutdoorlightora
stronguorescentlight.
Checkwhethertheremotecontroldesignedspecicallyforusewiththeunitis
beingused.(Theunitcannotbeoperatedbyanyotherremotecontrol.)
Acrackingsoundissometimesheardfromtheunit.
Ifthereisnothingwrongwiththepictureorsound,thisisthesoundofthecabinet
undergoingveryslightcontractionsinresponsetochangesintheroomtemperature.
Therearenoadverseeffectsontheperformanceorotheraspects.
Thetoporbottomofthepictureonthescreeniscut
offwhenIusethezoomfunction.
Adjustthepositionofthepictureonthescreen.
Areas at the top and bottom of the screen where
theimage is missing appearwhen Iuse thezoom
function.
Whenusingavideosoftwareprogram(suchasacinemasizeprogram)witha
screenwiderthanoneinthe16:9mode,blankareasseparatefromtheimages
are formed at the top and bottom of the screen.
Icanhearsoundscomingfrominsidetheunit. Whenthepoweristurnedon,asoundofthedisplaypanelbeingdrivenmaybe
heard:Thisisnormalandnotindicativeofmalfunctioning.
Parts of the unit become hot. Evenwhenthetemperatureofpartsofthefront,topandrearpanelshasrisen,
thesetemperatureriseswillnotposeanyproblemsintermsofperformanceor
quality.
Powerautomaticallyturnsoffunexpectedly.
Checkthesettingsof“Powermanagement”and“Autopoweroff”intheSetupmenu.
Anyofthemmaybesetto“On”.(seepage31)
ThisLCDDisplayusesspecialimageprocessing.Henceaslighttimelagmayoccurbetweenimageandaudio,dependingonthetype
ofinputsignal.However,thisisnotamalfunction.
LCD Display panel
Symptoms Check
The screen darkens slightly
whenbrightpictureswithminimal
movementsareshown.
Thescreenwilldarkenslightlywhenphotos,stillimagesofacomputerorotherpictureswithminimal
movementsareshownforanextendedperiod.Thisisdonetoreduceimageretentiononthescreen
andtheshorteningofthescreen’sservicelife:Itisnormalandnotindicativeofmalfunctioning.
Ittakesawhileforthepicture
to appear.
Theunitdigitallyprocessesthevarioussignalsinordertoreproduceestheticallypleasingimages.As
such,itsometimestakesafewmomentsforthepicturetoappearwhenthepowerhasbeenturned
on,whentheinputhasbeenswitched.
Theedgesoftheimagesicker.
Duetothecharacteristicsofthesystemusedtodrivethepanel,theedgesmayappeartoickerin
thefast-movingpartsoftheimages:Thisisnormalandnotindicativeofmalfunctioning.
Theremayberedspots,blue
spots,greenspotsandblack
spots on the screen.
Thisisacharacteristicofliquidcrystalpanelsandisnotaproblem.Theliquidcrystalpanelisbuilt
withveryhighprecisiontechnologygivingyounepicturedetails.Occasionally,afewnon-active
pixelsmayappearonthescreenasxedpointsofred,blue,green,orblack.Pleasenotethisdoes
notaffecttheperformanceofyourLCD.
Imageretentionappears
Imageretentionmayoccur.Ifyoudisplayastillpictureforanextendedperiod,theimagemightremain
onthescreen.However,itwilldisappearafterawhile.Thisisnotconsideredasmalfunction.
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